Setting Up Remote Access

So you were enticed to buy a DVR because you see that it remote accessible. Great! Just plug that puppy into a router and a way we go. Right? Not so fast.

The DVR side is fairly simple. Just change or make sure your setting is DHCP (automatic assigning of an internal IP address) and check whatever the IP address was signed. That’s the easy part. At least now you can use the IP address assigned to use for IN-Network access. This means you will be able to see your cameras by using the appropriate browser or software to log into your cameras. But wait! You want to see your home from work or see your work from home. Or see your cameras from anywhere in the world.

Now comes the hard part. Your router now needs to be configured to allow the traffic requests from the outside. You will need to port forward whatever ports your DVR designates. Each DVR is different and most are changeable. The reason they are changeable is that there may be conflicts on your network so when port 80 does not work, you can change the setup to use port 80.

Inside your router, depending on which router, you will need to setup the router to ROUTE traffic for this port to the DVR i.e. the internal IP address that was assigned.

If you have no idea what I mean, you best hire us or an IT professional to handle the rest. But in case you are adventurous or just want to learn how to do this, here are a couple of free tips DVR network setup for you.

Make sure that your Internet provider is not blocking ports. This means that they may be blocking anything you do so no matter what you do, your camera or DVR signal will not make it through your provider’s firewall. Test this by visiting http://www.canyouseeme.org. Test various ports to see if traffic is allowed. If it is great. If not, you may need to call your provider to ask them to allow access to specific ports. Or you may need to buy what is called a Static IP address.

If you have setup the router and configured the remote access successfully, you may still have a lot of work ahead. If you are using Internet Explorer, you may need to add certain add ons to make your browser work. These add ons are mini programs or active X modules that will make the video visible to you. And your browser settings may be set too high to allow this. So you may need to go to Tools – Internet Options – Security Settings – Custom Level. Here you will need to either set everything to either Allow or Prompt (if allow is not secure) and apply the changes. This change now allows your browser to install what it needs to see the video.

If you prefer to use the DVR software, then do that as there are no security issues with that part. That software is usually headache free but it too may need certain settings such as antivirus anti spyware or other settings adjusted to make it work.

U-Spy offers this service to all customers and installers with special discounts. We also offer a Dynamic IP forwarding service for $24/year that will allow you to keep the cheaper Dynamic Internet service instead of the much costlier Static IP setup.

Call 888-338-1881 with questions. We know you will have plenty.

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